Privacy Policy

Welcome to qsmp.shop! Your privacy is paramount to us. This policy explains how we handle your personal information when you visit or make a purchase from our site (referred to as the “Site”).

🌐 Collecting Personal Information

When you browse our Site, we gather information about your device and interaction with the Site, essential for processing your purchases. If you reach out for customer support, we might collect additional info. Here’s a bit more on what we collect and why:

Device Information: This includes things like your web browser version, IP address, time zone, cookies, pages or products you view, search terms, and site interactions. Why? To make the Site work perfectly for you and to improve it continuously.
Order Information: This covers details like your name, billing and shipping address, payment info (including credit card numbers), email, and phone number. Why? To fulfill your orders efficiently, communicate with you, screen for fraud, and keep you updated on our products and services.
Customer Support Information: When you need help, we’re here for you!

🤝 Sharing Your Personal Information

We share your info with service providers like Shopify, which powers our online store. This helps us offer you top-notch services and fulfill our commitments to you. Here's how this works:

Shopify: Read about how Shopify uses your information here.
Legal Compliance: Sometimes, we might have to share your info to comply with laws or to protect our rights.
Behavioural Advertising: We also use your info for tailored advertising that might interest you. For example, using Google Analytics. Learn about Google's privacy policy here and opt-out here.

🔒 Using Personal Information

We use your information to provide our services, including selling products, processing payments, shipping your order, and updating you on new offerings.

⚖️ Lawful Basis

For our customers in the European Economic Area (EEA), we process your information under several lawful bases, including your consent, to fulfill our contract with you, comply with legal obligations, protect vital interests, perform public interest tasks, and for legitimate interests.

🕒 Retention

Your Personal Information is kept on our records unless you ask us to erase it. Learn about your erasure rights in the ‘Your Rights’ section below.

🤖 Automated Decision-Making

We use limited automated decision-making for things like fraud prevention. If you’re in the EEA, you have certain rights regarding this, especially if it significantly affects you.

🌍 GDPR

EEA residents have rights to access, transfer, correct, update, or erase their Personal Information. Contact us to exercise these rights.

🍪 Cookies

Cookies help make your browsing smoother and allow us to improve the Site. You can manage or block cookies through your browser settings.

🚫 Do Not Track

We don’t change our practices in response to "Do Not Track" signals from your browser.

🔄 Changes

We may update this policy to reflect new practices or legal requirements.

✉️ Contact Us

Questions? Concerns? Email us at contact@qsmp.shop.